CUSTOMER CARE
Dedicated to Service
First Tank is dedicated to providing quality service to our community on both a short term and long term level. It is our goal to provide meaningful products and services that are helpful to your overall experience from day one to years into the future. First Tank was founded as a solution to a need within the aquarium hobbyist's world, and it is our intent to continue serving to our best ability in that area and similar arenas.
Long-Term Care
First Tank not only sells handcrafted acrylic tanks and kits, but also offers long-term care services. We offer a repair and replacement service for our acrylic tanks to provide our customers with functioning aquariums for the longest enjoyment possible. We also offer 12-month coverage of individual equipment parts, such as filters and air valves, in the case of premature malfunction.
Futuristic Thinking
First Tank is dedicated to expanding our offers and providing helpful services. We are dedicated to growth and supporting you in your aquatic adventures.
Payment Methods & Personal Information
We accept all major Debit and Credit cards as online payment methods for our products and services. While we do collect information such as your name, phone number, email address, card information, and order history for order fulfillment and service care, we do not sell or use your information for our gain. We believe in your right to privacy and security and strive to provide you with both.
Hover over the Customer Care link in the top menu for more information on shipping, returns and other details.